Delegates-The Most Trusted People in Your Life

Delegates are the most trusted people in your life with whom your information can be shared - in certain situations

In a medical emergency, a delegate will be able to securely access your Advance Care Plan or Will, and call upon other important documents when they're most needed. A LifeLot account must be transitioned to an "unlocked" state by the LifeLot team before a delegate can access it, and there is strict protocol around this transition. 

The most trusted people in your lifeWhen you first create your LifeLot account, you need to assign at least one delegate, who will receive an email from us with your request and further instructions. They have the option to either accept or decline your request. See How to Add a Delegate.

Once your delegates are confirmed, they are then responsible for getting in touch with the LifeLot Team in the instance of you being either: 

  • medically unresponsive (Medical Delegate), or 
  • passing away (Life Delegate). 

The LifeLot Team will let your delegate/s know what steps they need to take in order to access your LifeLot account when the time comes. We have a range of supporting resources and guides to help your delegates along the way.

Medical Delegate

In the case of medical unresponsiveness, a Medical Delegate will gain read-only access to the My Medical section of your LifeLot account which includes your Advance Care Plan.

Life Delegate

If you should pass away, your Life Delegate will gain read-only access to your full account. Life Delegates can download information and files as required.

Trusted Professional ... new delegate type coming soon!

Members will soon be able to share access to selected files with their very own Trusted Professional (T.P.) like a financial advisor or medical doctor. Once a Trusted Professional has been granted permission to access certain parts of your account, they can view and upload files that you're ok about sharing. 

I've got your back!Why It’s Important To Organise And Share All This Stuff With Someone

Life is full of twists and turns. Planning and gathering together all these jigsaw pieces now will relieve a lot of stress later. Whether you’re recovering from surgery, involved in an accident, or embarking on the one adventure every human must eventually take into the great beyond. This info will come in handy for you in every day life, your family and loved ones. By organising and sharing the location of all these things you’re helping yourself to become more efficient,  engaged in your life and your family can easily take over if needed.

LifeLot acts as your very own personal database from which the information you gather and store can be retrieved quickly and presented to you in different ways. The information that you enter will feed into many important document templates that you can create, like an updated CV, a Will or Enduring Powers of Attorney. 

I've got your back!Why LifeLot is the solution

Often the only time you seem to think about your important documents is when you need them. And, often you can't find them because you either don't have an organised and centralised system for storing your important documents and/or the last time you needed them, you simply tossed it back into the sea of papers in your home office instead of putting it back where it belonged!

There is probably some other stuff that only sits in your head and your family would love to know. LifeLot ensures important information is passed through generations. In a medical emergency, a delegate will be able to securely access an Advance Care Plan or Will, and call upon other important documents when they're most needed.


It's simple to set up, free to try, and it can make a world of difference for your family if something happens to you.