In a medical emergency, a delegate will be able to securely access your Advance Care Plan or Will, and call upon other important documents when they're most needed. A LifeLot account must be transitioned to an "unlocked" state by the LifeLot team before a delegate can access it, and there is strict protocol around this transition.
When you first create your LifeLot account, you need to assign at least one delegate, who will receive an email from us with your request and further instructions. They have the option to either accept or decline your request. See How to Add a Delegate.
Once your delegates are confirmed, they are then responsible for getting in touch with the LifeLot Team in the instance of you being either:
The LifeLot Team will let your delegate/s know what steps they need to take in order to access your LifeLot account when the time comes. We have a range of supporting resources and guides to help your delegates along the way.
In the case of medical unresponsiveness, a Medical Delegate will gain read-only access to the My Medical section of your LifeLot account which includes your Advance Care Plan.
If you should pass away, your Life Delegate will gain read-only access to your full account. Life Delegates can download information and files as required.
Members will soon be able to share access to selected files with their very own Trusted Professional (T.P.) like a financial advisor or medical doctor. Once a Trusted Professional has been granted permission to access certain parts of your account, they can view and upload files that you're ok about sharing.
Life is full of twists and turns. Planning and gathering together all these jigsaw pieces now will relieve a lot of stress later. Whether you’re recovering from surgery, involved in an accident, or embarking on the one adventure every human must eventually take into the great beyond. This info will come in handy for you in every day life, your family and loved ones. By organising and sharing the location of all these things you’re helping yourself to become more efficient, engaged in your life and your family can easily take over if needed.